Service Design Lead / Director

I am looking for a service Design Lead / Director for an innovative HCD consultancy who work with established organisations across multiple industries; re-designing & re-imagining how they do things, to impact the lives and futures of huge numbers of people.

Must have:

- 7+ years of design leadership across both client & consultancy environments
- leading and managing UXD professionals on complex programs of work
- Extensive experience using HCD methods & innovative approaches to design techniques to deliver concepts to market
- Ability to direct the conceptualisation and design solutions from idea to completion, delivering on-time and within budget.
- Excellent communication & influencing skills
- being a thought leader who is always customer focused & advocating for change.
- The ability to drive innovative approaches to design techniques
-Experience designing Service Blueprints, leading & conducting research & workshops
- Strong stakeholder management & ability to identify / bring on new business
- please support your application with a portfolio OR case studies